Refund Policy
Refund Policy for Admixr.ai
Effective Date: [Insert Date]
Website: www.admixr.ai
Operated by: ORIGIGY ENTERPRISE LTD
Address: 20 Wenlock Road, London, UK
Contact: support@admixr.ai
1. Overview
We want you to be satisfied with your experience using Admixr.ai. If you’re not fully satisfied with a purchase, you may request a refund within 30 days of the original transaction date, subject to the conditions below.
This Refund Policy applies to any paid services, digital subscriptions, or AI usage credits purchased directly through our platform.
2. Eligibility for Refund
To qualify for a refund:
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Your request must be made within 30 calendar days of purchase.
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You must provide a valid reason explaining why the service did not meet your expectations or failed to function as described.
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Your account must not be in violation of our Terms of Service or have been flagged for misuse or abuse.
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Refunds are only issued for purchases made directly from www.admixr.ai (third-party platforms may have different policies).
3. Examples of Valid Refund Reasons
While all requests are reviewed individually, valid refund reasons may include:
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Technical issues that prevented use of the service (and were not resolved by our support team).
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Unintentional or duplicate charges.
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Features not functioning as advertised (with proof or reproducible evidence).
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Genuine dissatisfaction with the service after reasonable usage and effort.
We do not offer refunds for:
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“Change of mind” after successful use of features
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User error or misunderstanding of features clearly described on the site
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Partial usage of services with no critical fault
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Misuse or breach of our platform guidelines
4. How to Request a Refund
To request a refund, please email us at support@admixr.ai with the following:
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Your full name and account email
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Date and amount of the transaction
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Reason for the refund request
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Any relevant screenshots or error messages (if applicable)
We typically respond within 3–5 business days, and process approved refunds within 7 business days to the original payment method.
5. Chargebacks & Fraud Protection
If a chargeback is filed without contacting us first, we reserve the right to:
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Permanently suspend the associated account
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Report the case to payment processors for fraudulent behavior
We recommend resolving all concerns directly with us before initiating a dispute through your payment provider.
6. Policy Updates
We reserve the right to update this Refund Policy at any time. Changes will take effect when posted on this page.
7. Contact
For all billing or refund-related inquiries:
ORIGIGY ENTERPRISE LTD
📧 Email: support@admixr.ai
📍 20 Wenlock Road, London, UK